When you’re running a SaaS company, renewals aren’t just an administrative step — they’re the heartbeat of sustainable growth. Renewals signal that customers keep receiving value, that your product is embedded in their workflows, and that acquisition spend compounds rather than evaporates. You can have the best acquisition strategy in the world, but if customers […]
Quick summary: Buying or integrating a third-party model isn’t the same as choosing a library. It’s a cross-functional program that touches product, engineering, security, privacy, legal, finance, and customer teams. This playbook gives product managers an operational process and downloadable-ready artifacts (scoring matrices, test suites, sandbox checklist, contract snippets, rollout stages) so you can evaluate […]
Reinforcement Learning from Human Feedback (RLHF) is no longer just a research trick — it’s the practical way teams align large language models to be helpful, safe, and on-brand. But the algorithm (reward model + policy tuning) is only half the work. To operate RLHF at SaaS scale you need robust human-feedback pipelines: consistent rating […]
The micro-SaaS moment isn’t over — it’s shifted. In 2025–26 the big change is this: AI stopped being a shiny feature and started being the engine that makes tiny, focused products useful enough for customers to pay month after month. If you’re an indie maker or a small team, that’s good news. You no longer […]
Building AI features into a SaaS product is exciting — and expensive if you don’t account for where that cost actually lands. Most FinOps writeups focus on high-level savings: batching, quantization, or switching models. That’s useful, but it misses the question product teams desperately need answered: How do you allocate LLM costs to features and […]
Building an in-app copilot is one of the highest-impact features you can add to a modern product. When it’s done well, it speeds up users, reduces support load and becomes the feature people tell others about. When it’s done badly, it confuses users, leaks sensitive info or damages trust. This rewrite keeps the full technical and […]
the iPaaS market in 2025 is fast-moving. New entrants bring cheaper, more focused automation; developer-first platforms blur the line between integration and code; and enterprise vendors are retooling for governance, observability, and AI-enabled pipelines. If Zapier is the universal Swiss Army knife for quick automations, the ecosystem today offers sharper scalpels for specific needs — […]
Micro-SaaS is the art of shipping a tiny, focused SaaS product that solves a narrow, painful problem for a specific group of users. The point is speed: validate product-market fit fast, get paying customers quickly, and iterate. This tutorial walks through a complete, day-by-day 30-day plan plus the technical, marketing, and operational details needed to […]